退款政策
At ClipperLux, we maintain the highest standards of hygiene and quality. Due to the personal nature of our grooming products, we do not offer refunds or exchanges for change-of-mind or hygiene reasons.
Defective Products:
If you believe your product is defective, please contact our support team within 14 days of receipt. All suspected defective items must be returned to our designated facility for a comprehensive physical inspection.
Inspection Process:
Upon receipt, our technicians will inspect the device. If a manufacturing defect is confirmed, we will process a full refund to your original payment method or provide a complimentary replacement. If the product is found to be in working order or damaged due to misuse, it will be returned to the customer at their expense.
Return Shipping:
Customers are responsible for initial return shipping costs. If a defect is confirmed, ClipperLux will reimburse standard shipping costs as part of the refund process.